Pampered Whiskers normally ships via USPS within 24 hours of your order being placed. During checkout, you will have the option for First Class, 2-3 day Priority, and Priority Express. If you are concerned about whether you will receive your order by a specific date, don't hesitate to contact us.
You may return most new, unworn items in original condition within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund in the original form of payment within 24 hours of us receiving your return.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.